Service quality and complaint management influence fan...

Social Behavior and Personality An International Journal 2019 / 02 Vol. 47; Iss. 2

Service quality and complaint management influence fan satisfaction and team identification

Lee, Cindy, Hur, Youngjin
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Volume:
47
Language:
english
Journal:
Social Behavior and Personality: an international journal
DOI:
10.2224/sbp.7566
Date:
February, 2019
File:
PDF, 1.99 MB
english, 2019
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