High Touch—Systematic Identification of Customer Needs:...

Proceedings of the Human Factors and Ergonomics Society Annual Meeting 1997 / 10 Vol. 41; Iss. 1

High Touch—Systematic Identification of Customer Needs: Case study of an Home Electric Washer

Lee, Myun W., Lee, Jong Soo, Yun, Myung Hwan, Han, Sung H., Yoon, Chang S.
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Volume:
41
Language:
english
Journal:
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
DOI:
10.1177/1071181397041001100
Date:
October, 1997
File:
PDF, 656 KB
english, 1997
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