CRM Scale Development and Validation in Indian Telecom...

International Journal of Customer Relationship Marketing and Management 2013 / 07 Vol. 4; Iss. 3

CRM Scale Development and Validation in Indian Telecom Sector

Agariya, Arun Kumar, Singh, Deepali
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Volume:
4
Language:
english
Journal:
International Journal of Customer Relationship Marketing and Management
DOI:
10.4018/jcrmm.2013070101
Date:
July, 2013
File:
PDF, 2.02 MB
english, 2013
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