New challenges for services quality evaluation
Brentari, Eugenio, Di Battista, Tonio, Crocetta, Corrado, Simonetti, BiagioLanguage:
english
Journal:
Quality & Quantity
DOI:
10.1007/s11135-019-00890-w
Date:
May, 2019
File:
PDF, 274 KB
english, 2019