Online retail experience and customer satisfaction: the mediating role of last mile delivery
Vakulenko, Yulia, Shams, Poja, Hellström, Daniel, Hjort, KlasVolume:
29
Language:
english
Journal:
The International Review of Retail, Distribution and Consumer Research
DOI:
10.1080/09593969.2019.1598466
Date:
May, 2019
File:
PDF, 1.30 MB
english, 2019