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Investigating the Relationship Between Shopping Mall Patronage Motives and Customer Satisfaction Using Importance-Satisfaction Analysis
El-Adly, Mohammed IsmailVolume:
3
Language:
english
Journal:
International Journal of Customer Relationship Marketing and Management
DOI:
10.4018/jcrmm.2012040103
Date:
April, 2012
File:
PDF, 669 KB
english, 2012