Drei Jahre Terminservicestelle: hohe Rate an Fehlzuweisungen und No-show-Patienten – Eine retrospektive Auswertung des Rheumazentrum Schleswig-Holstein Mitte; Three years of the appointment service office: high rate of false referrals and no show patients—A retrospective anaysis of the Rheumatism Center Schleswig-Holstein Mitte;

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