PMU91 USING HIGH POWERED ANALYTICS AND CUSTOMER...

Value in Health 2019 / 05 Vol. 22

PMU91 USING HIGH POWERED ANALYTICS AND CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TOOLS TO PROVIDE A BETTER MEMBER EXPERIENCE: BCBSLA MAKING A DIFFERENCE

Holloway, J., Yuan, X., Ouyang, J., Laird, G., Jackson, V., Arnold, T., Bedolla, M., Nigam, S.
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Volume:
22
Language:
english
Journal:
Value in Health
DOI:
10.1016/j.jval.2019.04.1252
Date:
May, 2019
File:
PDF, 650 KB
english, 2019
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