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How to Get Things Right (A Guide to Finding and Fixing Service Delivery Problems) || Problem-Solving Tracks and Service Modules
Muñoz-Seca, BeatrizVolume:
10.1007/97
Year:
2019
Language:
english
DOI:
10.1007/978-3-030-14088-5_7
File:
PDF, 510 KB
english, 2019