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Employee reactions to user incivility in academic libraries
Vraimaki, Eftichia, Koloniari, Maria, Kyprianos, Konstantinos, Koulouris, AlexandrosVolume:
45
Journal:
The Journal of Academic Librarianship
DOI:
10.1016/j.acalib.2019.06.001
Date:
September, 2019
File:
PDF, 451 KB
2019