Servicescape irritants and customer satisfaction: The...

Journal of Business Research 2019 / 11 Vol. 104

Servicescape irritants and customer satisfaction: The moderating role of shopping motives and involvement

Demoulin, Nathalie, Willems, Kim
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Volume:
104
Language:
english
Journal:
Journal of Business Research
DOI:
10.1016/j.jbusres.2019.07.004
Date:
November, 2019
File:
PDF, 716 KB
english, 2019
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