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How to fuel employees’ prosocial behavior in the hotel service encounter
Kang, Hee Jung (Annette), Kim, Woo Gon, Choi, Hyung-Min, Li, YuanVolume:
84
Journal:
International Journal of Hospitality Management
DOI:
10.1016/j.ijhm.2019.102333
Date:
January, 2020
File:
PDF, 486 KB
2020