Enhancing hospitality experience with service robots: the...

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Journal of Hospitality Marketing & Management 2019 / 08

Enhancing hospitality experience with service robots: the mediating role of rapport building

Qiu, Hailian, Li, Minglong, Shu, Boyang, Bai, Billy
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Language:
english
Journal:
Journal of Hospitality Marketing & Management
DOI:
10.1080/19368623.2019.1645073
Date:
August, 2019
File:
PDF, 1.86 MB
english, 2019
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