Exploring different airport users’ service quality...

Journal of Retailing and Consumer Services 2020 / 01 Vol. 52

Exploring different airport users’ service quality satisfaction between service providers and air travelers

Hong, Seock-Jin, Choi, Dongho, Chae, Junjae
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Volume:
52
Language:
english
Journal:
Journal of Retailing and Consumer Services
DOI:
10.1016/j.jretconser.2019.101917
Date:
January, 2020
File:
PDF, 978 KB
english, 2020
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