Connecting Knowledge and Performance in Public Services (From Knowing to Doing) || Citizens, users or consumers: the voice of the public and its influence on improving performance
Walshe, Kieran, Harvey, Gill, Jas, PaulineVolume:
10.1017/CB
Year:
2010
Language:
english
DOI:
10.1017/CBO9780511762000.005
File:
PDF, 188 KB
english, 2010