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Switching-Costs, Corporate Image and Product Quality effect on Customer Loyalty: Kosovo Retail Market
Xhema, Jonida, Metin, Hasan, Groumpos, PeterVolume:
51
Year:
2018
Language:
english
Journal:
IFAC-PapersOnLine
DOI:
10.1016/j.ifacol.2018.11.303
File:
PDF, 520 KB
english, 2018