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Connecting Knowledge and Performance in Public Services (From Knowing to Doing) || Citizens, users or consumers: the voice of the public and its influence on improving performance
Walshe, Kieran, Harvey, Gill, Jas, PaulineVolume:
10.1017/CB
Year:
2010
DOI:
10.1017/CBO9780511762000.005
File:
PDF, 188 KB
2010