[IEEE 2019 International Conference on Information Management and Technology (ICIMTech) - Jakarta/Bali, Indonesia (2019.8.19-2019.8.20)] 2019 International Conference on Information Management and Technology (ICIMTech) - Analysis of Trouble Ticket System Using COBIT 5 Framework (A Case Study Approach)
Hartono, Sugiarto, Tjahyadi, Rudy, Cassandra, CadelinaYear:
2019
Language:
english
DOI:
10.1109/ICIMTech.2019.8843709
File:
PDF, 285 KB
english, 2019