The Role of Termination Fee Commitment in Developing Customer Value in the Telecommunication Industry: An Empirical Study
Pedreño-Santos, Ana, García-Madariaga, Jesús, Blasco, María FranciscaLanguage:
english
Journal:
Services Marketing Quarterly
DOI:
10.1080/15332969.2019.1665905
Date:
September, 2019
File:
PDF, 1.56 MB
english, 2019