Good or bad staff? Hotel employees' core self-evaluations impacting service effort and service sabotage considering leader-member exchange moderation
Dai, You-De, Zhuang, Wen-Long, Hsu, Shih-Yun, Huan, Tzung-ChengVolume:
32
Journal:
Tourism Management Perspectives
DOI:
10.1016/j.tmp.2019.100564
Date:
October, 2019
File:
PDF, 644 KB
2019