Can receiving managerial responses induce more user reviewing effort? A mixed method investigation in hotel industry
Xu, Yukuan, Li, Hengyun, Law, Rob, Zhang, ZiqiongVolume:
77
Journal:
Tourism Management
DOI:
10.1016/j.tourman.2019.103982
Date:
April, 2020
File:
PDF, 1.79 MB
2020