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Decision Support Systems 2019 / 10

Determinants of writing positive and negative electronic word-of-mouth: Empirical evidence for two types of expectation confirmation

Nam, Kichan, Baker, Jeff, Ahmad, Norita, Goo, Jahyun
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Language:
english
Journal:
Decision Support Systems
DOI:
10.1016/j.dss.2019.113168
Date:
October, 2019
File:
PDF, 2.22 MB
english, 2019
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