[IEEE 2019 16th International Conference on Service Systems and Service Management (ICSSSM) - Shenzhen, China (2019.7.13-2019.7.15)] 2019 16th International Conference on Service Systems and Service Management (ICSSSM) - An Empirical Study on the Effect of Relationship Benefit on Customer Stickiness in Online Shopping
Luo, Hanyang, Sun, Zhulin, Guo, Yi, Wu, Jiahui, Luo, YuexinYear:
2019
Language:
english
DOI:
10.1109/ICSSSM.2019.8887659
File:
PDF, 286 KB
english, 2019