Peer Benchmarking and Norm-Based Scoring to Improve...

The Joint Commission Journal on Quality and Patient Safety 2019 / 09 Vol. 45; Iss. 9

Peer Benchmarking and Norm-Based Scoring to Improve Telephonic Health Coaching Quality

Manocchia, Michael, Donatell, Rheata C., Brown, Renee, Bruce, Liana DesHarnais
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Volume:
45
Language:
english
Journal:
The Joint Commission Journal on Quality and Patient Safety
DOI:
10.1016/j.jcjq.2019.05.008
Date:
September, 2019
File:
PDF, 814 KB
english, 2019
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