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How servant leadership and self-efficacy interact to affect service quality in the hospitality industry: A polynomial regression with response surface analysis
Qiu, Shaoping, Dooley, Larry M., Xie, LeiVolume:
78
Journal:
Tourism Management
DOI:
10.1016/j.tourman.2019.104051
Date:
June, 2020
File:
PDF, 972 KB
2020