The link between social interactions and trust recovery in...

The link between social interactions and trust recovery in customer–business relationships

Rosa Pulga, Andréia Alcântara, Basso, Kenny, Viacava, Keitiline Ramos, Pacheco, Natália Araújo, Ladeira, Wagner Junior, Dalla Corte, Vitor Francisco
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Volume:
18
Journal:
Journal of Consumer Behaviour
DOI:
10.1002/cb.1788
Date:
November, 2019
File:
PDF, 265 KB
2019
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