Identifying quality improvement opportunities using patient complaints: Feasibility of using a complaints taxonomy in a metropolitan maternity service
Nowotny, Benjamin M, Loh, Erwin, Davies-Tuck, Miranda, Hodges, Ryan, Wallace, Euan MVolume:
24
Journal:
Journal of Patient Safety and Risk Management
DOI:
10.1177/2516043519869447
Date:
October, 2019
File:
PDF, 218 KB
2019