A Decision Support System for Sizing the Call Center of an...

International Journal of Decision Support System Technology 2014 / 04 Vol. 6; Iss. 2

A Decision Support System for Sizing the Call Center of an Electrical Power Distributor

Filho, Adiel Teixeira de Almeida, Henriques de Gusmão, Ana Paula, Clemente, Thárcylla, Moura, Jadielson, Costa, Ana Paula Cabral Seixas, de Almeida, Adiel Teixeira
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Volume:
6
Language:
english
Journal:
International Journal of Decision Support System Technology
DOI:
10.4018/ijdsst.2014040104
Date:
April, 2014
File:
PDF, 1.00 MB
english, 2014
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