The effects of customer-centricity in hospitality

International Journal of Hospitality Management 2020 / 04 Vol. 86

The effects of customer-centricity in hospitality

Inversini, Alessandro, De Carlo, Manuela, Masiero, Lorenzo
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Volume:
86
Journal:
International Journal of Hospitality Management
DOI:
10.1016/j.ijhm.2019.102436
Date:
April, 2020
File:
PDF, 742 KB
2020
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