Using the Importance–Satisfaction Model and Service Quality Performance Matrix to Improve Long-Term Care Service Quality in Taiwan
Chen, Shun-Hsing, Pai, Fan-Yun, Yeh, Tsu-MingVolume:
10
Journal:
Applied Sciences
DOI:
10.3390/app10010085
Date:
December, 2019
File:
PDF, 2.92 MB
2019