Reduction in call handling time in transportation service...

International Journal of Productivity and Quality Management 2019 Vol. 27; Iss. 3

Reduction in call handling time in transportation service industry using lean Six Sigma DMAIC methodology

Adhyapak, Ritesh, Baby, Abin, Koppuravuri, Sobhan
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Volume:
27
Year:
2019
Language:
english
Journal:
International Journal of Productivity and Quality Management
DOI:
10.1504/ijpqm.2019.101495
File:
PDF, 906 KB
english, 2019
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