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A Survey on the Effect of Service Delivery System on Corporate Performance Using Service Profit Chain Model
Fazlzadeh, Alireza, Faryabi, Mohammad, Alizadeh Darabi, Hossein, Zahedi, BehradVolume:
7
Journal:
International Journal of Business and Management
DOI:
10.5539/ijbm.v7n6p161
Date:
March, 2012
File:
PDF, 237 KB
2012