Consumers Complain More Fiercely Through Small-Screen...

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Consumers Complain More Fiercely Through Small-Screen Devices: The Role of Spatial Crowding Perception

Zhou, Yuanyuan, Tian, Bin, Mo, Tingting, Fei, Zhuoying
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Journal:
Journal of Service Research
DOI:
10.1177/1094670520904408
Date:
February, 2020
File:
PDF, 429 KB
2020
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