Impact of EWOM, website quality, and product satisfaction...

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International Journal of System Assurance Engineering and Management 2020 / 2

Impact of EWOM, website quality, and product satisfaction on customer satisfaction and repurchase intention: moderating role of shipping and handling

Tandon, Abhishek, Aakash, Aakash, Aggarwal, Anu G.
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Journal:
International Journal of System Assurance Engineering and Management
DOI:
10.1007/s13198-020-00954-3
Date:
February, 2020
File:
PDF, 633 KB
2020
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