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Enhancement of Efficiency and Effectiveness in Banking through CRM Systems
Gupta, Priya, Singh, Kanhaiya, Kainth, JyotiVolume:
4
Language:
english
Journal:
International Journal of Customer Relationship Marketing and Management
DOI:
10.4018/jcrmm.2013040104
Date:
April, 2013
File:
PDF, 2.27 MB
english, 2013