Using integrated quality assessment for hotel service...

Quality & Quantity 2011 / 02 Vol. 45; Iss. 2

Using integrated quality assessment for hotel service quality

Ching-Chow Yang, Yung-Tsan Jou, Lai-Yu Cheng
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Volume:
45
Language:
english
Pages:
16
DOI:
10.1007/s11135-009-9301-4
Date:
February, 2011
File:
PDF, 256 KB
english, 2011
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