The Influence of Social Perceptions on Restaurant Employee Work Engagement and Extra-Role Customer Service Behavior: A Moderated Mediation Model
Orlowski, Marissa, Bufquin, Diego, Nalley, Michael E.Language:
english
Journal:
Cornell Hospitality Quarterly
DOI:
10.1177/1938965520910119
Date:
March, 2020
File:
PDF, 436 KB
english, 2020