Examining the influence of the social dimension of customer...

Tourism Management Perspectives 2020 / 04 Vol. 34

Examining the influence of the social dimension of customer experience on trust towards travel agencies: The role of experiential predisposition in a multichannel context

Brun, Isabelle, Rajaobelina, Lova, Ricard, Line, Amiot, Thomas
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Volume:
34
Journal:
Tourism Management Perspectives
DOI:
10.1016/j.tmp.2020.100668
Date:
April, 2020
File:
PDF, 751 KB
2020
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