Role of service quality, trust and loyalty in building...

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Role of service quality, trust and loyalty in building patient-based brand equity: Modeling for public hospitals

Kalhor, Rohollah, Khosravizadeh, Omid, Kiaei, Mohammad Zakaria, Shahsavari, Saeed, Badrlo, Mohammad
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Journal:
International Journal of Healthcare Management
DOI:
10.1080/20479700.2020.1762053
Date:
May, 2020
File:
PDF, 1.93 MB
2020
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