Making the long and adventurous journey from quality to...

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Total Quality Management & Business Excellence 2020 / 05

Making the long and adventurous journey from quality to loyalty

Marimon, Frederic, Mas-Machuca, Marta, Llach, Josep
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Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2020.1770077
Date:
May, 2020
File:
PDF, 760 KB
2020
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