Shifts of Guests’ Perception on Drivers of Customer...

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Shifts of Guests’ Perception on Drivers of Customer Equity for Loyalty over Time: A Multiple Mediation Analysis

Lee, Bo Youn, Park, So Young
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Journal:
Journal of Quality Assurance in Hospitality & Tourism
DOI:
10.1080/1528008X.2020.1746224
Date:
April, 2020
File:
PDF, 1.89 MB
2020
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