Surprise, Hurt, and Anger as Emotional Responses to Expectancy Violations Following Feedback Messages
Bennett, Lance Kyle, Scruggs, Xavier, Woods, Joy MelodyVolume:
37
Journal:
Communication Research Reports
DOI:
10.1080/08824096.2020.1737000
Date:
March, 2020
File:
PDF, 1.11 MB
2020