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Influence of customer relationship management on customer behaviour, a moderating role of social media in bank and financial institutions
Baral, Pramis, Shrestha, Binod KrishnaVolume:
12
Year:
2019
Journal:
International Journal of Electronic Customer Relationship Management
DOI:
10.1504/IJECRM.2019.104016
File:
PDF, 294 KB
2019