Measuring the effects of retail brand experiences and brand love on word of mouth: a cross-country study of IKEA brand
Rodrigues, Clarinda, Brandão, AméliaJournal:
The International Review of Retail, Distribution and Consumer Research
DOI:
10.1080/09593969.2020.1768577
Date:
June, 2020
File:
PDF, 2.28 MB
2020