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[IEEE 2019 International Conference on Information Systems and Computer Science (INCISCOS) - Quito, Ecuador (2019.11.20-2019.11.22)] 2019 International Conference on Information Systems and Computer Science (INCISCOS) - Customer Support Optimization through Waiting Line Simulation: A Financial Institution Case Study
Jacome Moromenacho, Steeven Gabriel, Alvarez Subia, Freddy Ignacio, Jacome Canchig, Segundo Bolivar, Mora Sanchez, Dorian OswaldoYear:
2019
DOI:
10.1109/INCISCOS49368.2019.00059
File:
PDF, 470 KB
2019