Effects of conflicting hotel reviews shared by novice and...

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Journal of Hospitality Marketing & Management 2020 / 06

Effects of conflicting hotel reviews shared by novice and expert traveler on attitude ambivalence: the moderating role of quality of managers’ responses

Siddiqi, Umar Iqbal, Akhtar, Naeem
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Journal:
Journal of Hospitality Marketing & Management
DOI:
10.1080/19368623.2020.1778595
Date:
June, 2020
File:
PDF, 928 KB
2020
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