International Journal of Service Science Management Engineering and Technology
2010 / 07 Vol. 1; Iss. 3
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Using System Dynamics to Analyze Customer Experience Design
Hsieh, Yen-Hao, Yuan, Soe-TsyrVolume:
1
Journal:
International Journal of Service Science, Management, Engineering, and Technology
DOI:
10.4018/jssmet.2010070105
Date:
July, 2010
File:
PDF, 2.74 MB
2010