Toward a theory of repeat purchase drivers for consumer services
Michael Paul, Thorsten Hennig-Thurau, Dwayne D. Gremler, Kevin P. Gwinner, Caroline WiertzVolume:
37
Language:
english
Pages:
23
DOI:
10.1007/s11747-008-0118-9
Date:
June, 2009
File:
PDF, 411 KB
english, 2009