The effects of customer acquisition and retention orientations on a firm’s radical and incremental innovation performance
Todd J. Arnold, Eric (Er) Fang, Robert W. PalmatierVolume:
39
Language:
english
Pages:
18
DOI:
10.1007/s11747-010-0203-8
Date:
April, 2011
File:
PDF, 320 KB
english, 2011