Exploring frontline employee-customer linkages: a...

International Journal of Human Resource Management  2020 / 07

Exploring frontline employee-customer linkages: a psychological contract perspective

Kutaula, Smirti, Gillani, Alvina, C. Leonidou, Leonidas, Palihawadana, Dayananda
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Journal:
The International Journal of Human Resource Management
DOI:
10.1080/09585192.2020.1791222
Date:
July, 2020
File:
PDF, 2.62 MB
2020
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